Privacy Policy

This Privacy Policy ("Policy") describes how 30jl Casino ("30jl," "we," "us," "our"), operator of the website at 30jl.vip, collects, uses, stores, shares, and protects personal information provided by users ("Player," "you," "your") in connection with your use of our online casino platform and associated services. This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Republic of the Philippines, and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).

By registering an account on the 30jl platform, making a deposit, or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.

1. Introduction

1.1 30jl operates as an online gaming platform serving Filipino players. In the course of providing our services — which include slots, live dealer games, sports betting, bingo, sabong, fishing games, and poker — we necessarily collect and process personal data about our registered players.

1.2 We take our data protection obligations seriously. Personal data collected through the 30jl platform is processed only for specified, legitimate purposes and is not kept longer than necessary. We implement technical and organizational safeguards commensurate with the sensitivity and volume of data we handle.

1.3 This Policy applies to all personal data collected through the 30jl website at 30jl.vip, the 30jl mobile site, any 30jl mobile application, and through communications between you and the 30jl customer support team.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller for data processed through the 30jl platform is 30jl Casino, operating at the domain 30jl.vip.

2.2 Questions, requests, or complaints relating to data privacy may be directed to our Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 30jl collects personal data through multiple channels during the lifecycle of a player account. The categories of data we collect include, but are not limited to, the following:

Category	Examples	Collection Point
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Registration & KYC verification
Contact Data	Philippine mobile number, email address, residential address	Registration & account settings
Financial Data	GCash account number, Maya account number, bank account details, transaction history	Deposits, withdrawals & cashier
Verification Documents	Scanned/photographed government ID, selfie with ID, proof of address	KYC process
Gaming Data	Game session history, bets placed, game outcomes, bonus usage, VIP tier	Platform usage (automatic)
Technical Data	IP address, device type, browser type, operating system, session timestamps, login history	Platform usage (automatic)
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support interactions
Marketing Preferences	Promotional opt-in/opt-out status, notification preferences	Account settings & consent forms

3.2 We do not collect sensitive personal information beyond what is strictly necessary for identity verification, fraud prevention, and regulatory compliance. Specifically, we do not collect biometric data beyond facial images submitted as part of KYC, and we do not collect health or political affiliation data.

4. How We Use Your Personal Data

4.1 30jl processes your personal data for the following purposes:

• Account creation and management: To register your account, authenticate your identity on login, and manage your player profile on the 30jl platform.
• Service delivery: To provide access to games, process wagers, credit winnings, and operate the features of the 30jl platform you use.
• Payment processing: To process deposits from and withdrawals to your GCash, Maya, or bank account; to verify that payment instruments are registered in your name.
• Identity verification and KYC compliance: To verify your identity and age (21+) as required by PAGCOR regulations and the Anti-Money Laundering Act of the Philippines.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, and unauthorized account access.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling and to administer self-exclusion, deposit limit, and cooling-off requests.
• Customer support: To respond to your inquiries, resolve disputes, and process account-related requests submitted via live chat or email.
• Legal and regulatory compliance: To fulfill reporting obligations to PAGCOR, AMLC, NPC, and other Philippine regulatory authorities as required by law.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may opt out at any time via your account notification settings.
• Platform improvement: To analyze aggregated, anonymized usage data for the purpose of improving the 30jl platform, game selection, and user experience.

5. Legal Basis for Processing

5.1 30jl processes personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the player account agreement, including account creation, game play, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (Republic Act No. 9160, as amended) obligations, and National Privacy Commission requirements.
• Legitimate interest: Processing for fraud detection, security monitoring, platform analytics, and responsible gaming oversight, where such interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have provided explicit opt-in consent. You retain the right to withdraw consent at any time.

6. Data Sharing and Disclosure

6.1 30jl does not sell your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment service providers: GCash (GXI), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC service providers engaged to verify government-issued IDs and perform liveness checks, bound by data processing agreements consistent with DPA requirements.
• Game software providers: Licensed game studios (e.g., JILI, PG Soft, Pragmatic Play) receive the minimum session data required to deliver their games; they do not receive your identity or financial data.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies, when disclosure is required by law, court order, or regulatory mandate.
• Professional advisors: Legal counsel, auditors, and accountants, under appropriate confidentiality obligations.
• Fraud prevention networks: Shared fraud intelligence services, where your data is contributed and received in pseudonymized or aggregated form for the purpose of detecting multi-accounting and fraudulent patterns across the industry.

6.2 All third parties with whom 30jl shares personal data are required to process such data only for the specified purpose and in accordance with applicable data protection laws. We do not authorize third parties to use your personal data for their own marketing purposes.

7. Cookies and Tracking Technologies

7.1 The 30jl website uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, and analyze platform performance. The categories of cookies we use include:

• Essential cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without disrupting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings, preferred game categories, and notification settings.
• Analytics cookies: Used to collect anonymized data about how players navigate the 30jl platform, which pages are visited most frequently, and where users encounter difficulties. This data is used to improve the platform experience.
• Security cookies: Used for fraud detection, login anomaly detection, and bot prevention measures.

7.2 You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the 30jl platform. 30jl does not use third-party advertising cookies or share browsing data with external advertising networks.

8. Data Retention

8.1 30jl retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account data and KYC documents: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless retained longer in connection with an active dispute.
• Marketing consent records: Retained for the duration of your account and for one (1) year following opt-out, to document consent history.
• Technical and security logs: Retained for twelve (12) months for operational security and fraud investigation purposes.

8.2 Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

9.1 30jl implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser and the 30jl platform
• AES-256 encryption for sensitive data stored in 30jl databases, including financial account references
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Multi-factor authentication for all 30jl staff accessing systems containing player data
• Regular security audits and penetration testing of the 30jl platform and infrastructure
• Incident response procedures for detecting, containing, and reporting data breaches to the NPC within the timeframes required by the DPA

9.2 No data transmission over the internet or electronic storage method is entirely immune from breach. While 30jl takes all reasonable measures to protect your personal data, we cannot guarantee absolute security. In the event of a data breach affecting your rights and freedoms, 30jl will notify you as required by the Data Privacy Act of 2012.

10. Your Rights Under the Data Privacy Act

10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by 30jl:

• Right to be informed: You have the right to be informed whether 30jl holds personal data about you and how such data is being used.
• Right of access: You may request a copy of the personal data 30jl holds about you, including the source of such data and the purpose for which it is being processed.
• Right to rectification: If your personal data is inaccurate or incomplete, you may request that we correct it. You may also update certain information directly through your 30jl account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 30jl's legal and regulatory retention obligations.
• Right to restrict processing: You may request that we restrict processing of your personal data in certain circumstances, such as while a correction request is being evaluated.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in specific circumstances.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 14. We will respond to your request within fifteen (15) business days of receipt, or within the timeframe required by applicable law.

11. Children's Privacy

11.1 The 30jl platform is strictly intended for individuals who are twenty-one (21) years of age or older, as required by PAGCOR regulations governing online gaming in the Philippines. 30jl does not knowingly collect personal data from individuals under the age of 21.

11.2 If 30jl becomes aware that personal data has been collected from an individual under the age of 21, the account will be suspended and the data deleted in accordance with our data disposal procedures. If you believe a minor has registered on the 30jl platform, please notify us immediately at the contact address in Section 14.

12. Third-Party Links

12.1 The 30jl website may contain links to third-party websites, such as game provider information pages or payment processor portals. This Privacy Policy applies solely to data processed by 30jl through the 30jl.vip platform and associated services. 30jl is not responsible for the privacy practices of third-party websites and recommends that you review the privacy policies of any external site you visit.

13. Changes to This Privacy Policy

13.1 30jl reserves the right to update or amend this Privacy Policy at any time. Material changes that affect your rights or the manner in which we process your data will be communicated to you via the mobile number or email address registered to your account, and/or via a prominent notice on the 30jl platform, no fewer than seven (7) days prior to the effective date of the change.

13.2 The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the 30jl platform following any amendment constitutes acceptance of the revised Policy.

14. Contact & Data Protection Officer

For privacy-related inquiries, requests to exercise your data subject rights, or to contact our Data Protection Officer, please reach us via live chat available on the 30jl platform at any time (24/7), or write to us at:

Data Protection Officer, 30jl Casino
Email: [email protected] (plain text — not a clickable link)

Please include your registered mobile number and a description of your request. We will acknowledge your submission within two (2) business days and provide a substantive response within fifteen (15) business days.